♡PVC patch color is blue and pink, delivery is random. Or send us email to tell the color you want.
♡5-7 days delivery time
Note: According to the customs policies of different countries, some places may require payment of tax fees, which are borne by the buyer. (The specific amount is determined by the local customs)
All price on our website has included shipping to all countries.
Once you place the order you get an email confirming it. At that point we get the order ready for production, we will probably ship your product within 7-10 days after finish and it will probably reach you within 5 to 7 business days by express to door.
TRACKING YOUR SHIPMENT
Once your product is shipped, you'll get an email with a tracking number. Use that tracking number at the carrier's website (for example FedEx) to see when it's coming.
RECEIVING THE PRODUCT
We ship via common carriers(FedEx, DHL, UPS or TNT), safe transfer. Upon receiving the item, please inspect the box carefully for damages. If you notice any damages, take pictures and email them to us before unpacking and assembling. We will handle with the delivery company and get back to you ASAP with instructions.
RETURNS AND REFUNDS POLICY
We offers a 30 day return window on most products (starting from the day you received the your products). To qualify for the return, the product must be in a sale-able condition in original packing materials.
Refund will be promptly issued upon us receiving and inspecting our product. The refund will be issued for the purchase price minus shipping costs.
THERE ARE A FEW EXCEPTIONS TO THE RETURN/REFUND POLICY:
Damaged or defective items would be replaced at no additional cost.
Items that are not in "new" condition that is re-sellable, in original packaging materials may not qualify for a refund.
Items given for free do not have any cash value.
Items shipped back before talking to a Sinolodo service worker and obtaining a written authorization will not be refunded.
Items that have been at the customer's possession for more than 30 days cannot be returned.
HOW TO RETURN?
Simply contact us at firstname.lastname@example.org. A dedicated staff member will guide you through the process. Funds will be refunded according to the policy above to the same account you used to make the purchase.