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Quality & Service
- Sinolodo Company Warranty Information
- Sinolodo airproducts manufacturer warrants its air products to be free from defects in workmanship and materials under normal use and service conditions. Warranty is not extended to items such as, but not limited to, cuts, punctures, abrasions, burns, or use of abrasive or caustic cleansers.
- 30-Day Money-Back Guarantee for Any Reason:
- You may return your undamaged product and packaging within 30 days of purchase to receive a FULL REFUND for any reason. If the reason for return isn’t manufacturer quality-related, the customer must pay the return shipping costs.
- 18-Month Warranty for Quality-Related Issues:
- ● Requests from outside country of purchase
- We will take care of all manufacturer quality-related issues with a FULL REFUND or REPLACEMENT. International shipping costs must be covered by the customer.
- ● Requests for orders shipped internationally
- We will take care of all manufacturer quality-related issues with a FULL REFUND including any return shipping costs.
- For purchases made through other retailers:
- Other retailers’ after-sales support policies will vary. Please contact the retailer directly for specific guidance on their warranty process;
- Unauthorized reselling of Sinolodo products is strictly prohibited.